Enoweb
Frequently Asked Questions about Enoweb
In this section Find answers to frequently asked questions about Enoweb, the software designed to simplify wine cellar management and support your business's daily operations.
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Software Features
Activation and Use
Support and management
Software Features
What products can I manage with Enoweb?
Enoweb is designed to manage an establishment’s entire beverage list—including wines, liqueurs, spirits, beers, sake, and soft drinks—all within a single tool. Each item is managed systematically, leveraging a ready-made, constantly updated database that minimizes manual data entry.
How many SKUs can I manage?
From a few hundred to over 3,000 labels, depending on the plan chosen. Enoweb is designed to remain fast and organized even with highly structured wine lists.
Is Enoweb also suitable for small restaurants with fewer than 200 SKUs?
Yes. Although Enoweb was created to manage highly structured wine cellars, today it is a suitable solution for any business that wants to control availability and sales.
Can I update the wine list myself?
Yes. Enoweb automatically generates the wine list from the product database: it takes just a few seconds to update it and make it available to staff and customers, without errors or mismatched versions. You can also manage multiple wine lists simultaneously, for example, for different services or locations.
What sales analytics can I do?
Enoweb clearly shows which labels sell best, how bottles rotate, and how the cellar's performance changes over time. This means having immediate data on inventory, sales, and margins to make more informed decisions about purchasing, price lists, and list composition.
Activation and Use
How does the activation process work?
During the free demo, we'll work together to define the best solution for your business. You'll then receive a personalized quote and, after confirmation, we'll configure Enoweb and guide you through the start-up process with dedicated training.
Is Enoweb cloud-based, or do I need to install something?
Enoweb is a cloud-based solution: it can be accessed from any connected device, without complex installations on restaurant PCs. The wine list, inventory, and sales data are always available and updated in real time, even when you're away from the restaurant.
Can I use it if I'm not "technical"?
Enoweb is designed for dining room and cellar staff, not for technical specialists. The interface is intuitive, and initial training guides you step-by-step through the key functions; most users become proficient in very little time.
Can multiple people on my team use it at the same time?
Yes. In addition to the master account, each team member can log in with their own named user. Access levels can be configured based on role.
Support and management
What kind of support is included?
Our support team is available via email and phone to support you in using Enoweb. For emergencies, an on-call service is also available on weekends and holidays.
Is initial training provided?
Yes. After the software setup, we provide dedicated training on all key functions: adding items, managing inventory, updating the wine list, and interpreting sales reports. The goal is to enable you to work independently from day one.
Is my data secure?
Data is hosted on secure cloud infrastructures and managed in full compliance with the European GDPR, with regular backups and restricted access. Each user has personal credentials and configurable access levels based on their role, so you can keep your most sensitive information confidential.
Can I change my plan over time?
Yes. You can start with the plan that best suits your current situation and upgrade to a higher-tier plan as your winery grows or as you need new features—such as POS integration, label printing, or multi-site management. Our team helps you choose the right setup at every stage.